Online Return Policy

Online Return Policy

Effective Date: September 1, 2024

Thank you for shopping with us! We strive to provide you with the freshest and highest quality

food products. Due to the nature of our products, we have established the following return &

cancellation policy:

1. Non-Refundable Products:
2. a) All food items purchased from our store are non-refundable.
3. b) This policy is in place to ensure the safety and quality of our products for all

customers.

2. Why We Don’t Accept Returns:
3. a) Food Safety: Once food items leave our premises, we cannot guarantee their safety

and quality if they are returned.

1. b) Health Regulations: Adhering to strict health regulations and food safety standards

prevents us from accepting returns on food items.

3. Quality Assurance:
4. a) We are committed to providing you with the freshest and highest quality products.
5. b) If you encounter any issues with the quality of the products received, please contact

our customer service team as soon as you receive your order.

4. Damaged or Incorrect Items:
5. a) If you receive a damaged or incorrect item, please notify our customer service team

immediately.

1. b) We will work with you to resolve the issue by providing a replacement or an

appropriate solution.

5. Contact Us:
6. a) For any concerns or questions regarding your order, please contact our customer

service team at [email protected].

Thank you for understanding and for choosing our grocery store for your food catering needs. We value your business and are committed to providing you with the best possible shopping

experience.