Shipping Policy
Effective Date: September 1, 2024
We are committed to delivering your groceries promptly and in the best condition. Our shipping
policy is as follows:
website for the most up-to-date list of delivery areas. If your location is outside our service
area, please contact our customer service team for possible arrangements.
will receive an estimated delivery window when your order is confirmed. While we strive
to deliver within the specified window, unforeseen circumstances may cause delays.
your order. These fees will be displayed at checkout before you finalize your purchase.
Please refer to our website for current minimum order amounts. Orders below the minimum
value may incur additional fees.
delivered fresh and within safe temperature ranges. Please refrigerate or freeze perishable
items immediately upon receipt.
items, please contact our customer service team as soon as you receive your order. We will
work to resolve any issues as quickly as possible.
placed, we will notify you as soon as possible. You may choose to receive a substitute item,
a refund, or to have the item delivered at a later date if available.
preferred drop-off locations, please include them in the order notes during checkout. We
will do our best to accommodate these requests.
to ensure the health and safety of our customers.
Please review your order details carefully before finalizing your purchase, as modifications and
cancellations are subject to our Online Cancellation.
Thank you for choosing our online grocery store. We appreciate your business and look forward
to serve you.